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Customer Service Advisors

Job Type: Temporary Pay: £8.00 - £9.00 Salary: Location: Great Yarmouth or Norwich
Industry: Commercial Commercial Category: Customer Service
Reference: CSANORGY Closing Date: 31/07/2019

Job Description

CUSTOMER SERVICE ADVISOR

Are you looking to join a dynamic Customer Service team handling online sales of leading international brands? Our Client has expanding operations in Norwich and Great Yarmouth and would consider expanding the teams in either location.

As a Customer Service Advisor, you’ll be working across the organisation to:
• Provide best-in-class service to all customers
• Managing customer queries through to resolution
• Managing customer sales orders
• Identifying opportunities for streamlined processes and business improvement
• Increase company revenue through upselling and product recommendations

You’ll use emails, Livechat and social instant messaging to communicate with customers. The brands span a range of different industries, but your main focus will be on strength and fitness equipment. An interest in this area is not essential but will set you apart. This is NOT a call centre job.

Our Client is looking for a team player with excellent communication skills and a minimum 5 GCSEs/equivalent including English and Mathematics.

You will work 40 hours per week over 5 days where you will work 4 week days and 1 weekend day.

Job Type: Full-time, this position is being recruited on a temporary to permanent basis.

Salary: £8.50 /hour

Experience:
• Customer Service: 2 years (Required)
Education:
• GCSE or equivalent (Required)







Candidate Specification


Contact Details


Contact Name: Su Harvey Phone: (01603) 761717 Email: su@personnelpeople.co.uk