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Patient Booking Advisor

Job Type: Permanent Salary Range: £15,000 - £20,000 Salary: 17,500 - 18,000 Location: Norwich, Norfolk
Industry: Commercial Commercial Category: Administration
Reference: ABANrw Closing Date: 15/03/2020

Job Description

This has been a long standing recruitment campaign based on expansion. However, our client is planning on expanding the team further over the course of the next few months. If you have seen this position advertised before it is worth noting that the salary has recently been increased - so please take another look. We are particularly keen to receive applications from those with an NHS/Appointment booking background.

The Patient Booking Advisor works a 37.5 hour week, within Monday to Friday between the hours of 08.00 and 18.00.

The role is largely based around booking outpatient appointments. This involves dealing with GP Practice staff and medical secretaries, along with Outpatient providers and Optometrists and cataract assessment providers.
Following policies and administrative procedures, training given.

Applicants should be experienced within administration with a good standard of education, excellent communication skills, clear concise and reassuring telephone manner.
Previous NHS experience or qualification is desirable, along with experience of handling high volume calls within such an environment.

Annual salary is £17,500 with the addition of a 14% employer contribution pension. The salary will rise to £18,000 after a successful probation period of 6 months.

Based Norwich Research Park - with free parking.
This job is available with a start date ASAP
Please apply with CV in the first instance.



Candidate Specification


Contact Details


Contact Name: Su Harvey Phone: 01603 761717 Email: su@personnelpeople.co.uk