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Appointment Booking Advisor

Job Type: Permanent Salary Range: £15,000 - £20,000 Salary: £16,500 - £17,500 Location: Norwich, Norfolk
Industry: Commercial Commercial Category: Administration
Reference: ABANrw Closing Date: 30/05/2019

Job Description

Permanent full-time opportunity, working in a contact centre environment in a team of 15. Hours are 37.5 per week, covering office hours of 8.00 – 18.00, Monday to Friday. The office is based near the N&NUH.

The role is heavily telephoned based although does not involve sales calls. Dealing with customers and clients on an equal basis. Applicants should have a reassuring telephone manner but must also have the ability to be assertive when needed.

Applicants should also have good admin skills with the ability to follow strict procedures along with a good standard of education.

Experience of working in a call centre environment would be beneficial, although if you are used to handling a high volume of calls in a Reception position, this might also suit.

Annual salary is £16,500, with the addition of a 14% employer contribution pension. The salary will increase to £17,500 after a successful 6 month probation period.

Please apply with CV in the first instance.



Candidate Specification


Contact Details


Contact Name: Heloise Duke-Waters Phone: 01603 761717 Email: heloise@personnelpeople.co.uk