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Appointment Booking Advisor

Job Type: Permanent Salary Range: £15,000 - £20,000 Salary: £16,500 - £17,500 Location: Norwich, Norfolk
Industry: Commercial Commercial Category: Administration
Reference: ABANrw Closing Date: 27/09/2019

Job Description

Permanent full-time opportunity, working in a contact centre environment in a team of 15.

Hours are 37.5 per week, covering shifts within the hours 8.00 – 18.00, Monday to Friday.

The office is based within the Norwich Research Park. Start dates are available ASAP, although those needing to give notice will also be considered.

The role is heavily telephone based although does not involve sales calls. Dealing with customers and clients on an equal basis. Applicants should have a reassuring telephone manner but must also have the ability to be assertive when needed. Applicants should also have good admin skills with the ability to follow strict procedures along with a good standard of education.

Experience of working in a call centre environment would be beneficial, although if you are used to handling a high volume of calls in a Reception position, this would also suit.
Some prior experience of working in healthcare would also be beneficial (but not at all essential).

The annual starting salary for this position is £16,500, with the addition of an excellent pension whereby the employer contributes 14%. Also the salary will increase to £17,500 after a successful 6 month probation period.

There is also free parking on site.

Please apply with CV in the first instance.



Candidate Specification


Contact Details


Contact Name: Su Harvey Phone: 01603 761717 Email: su@personnelpeople.co.uk